Privacy Policy

How PulseFluxDrive collects, uses, and protects your personal information when you interact with our business analysis services

At PulseFluxDrive, we take your privacy seriously. This policy explains what data we collect, why we need it, and how we keep it secure. We're committed to transparency about our practices and your rights.

Last updated: February 2025. If you have questions or concerns, reach out to us at info@pulsefluxdrive.com.

What Information We Collect

We gather different types of information depending on how you interact with our platform. Some data you provide directly, while other information comes from your use of our services.

Information You Provide

  • Contact details when you sign up or reach out (name, email, phone number, company name)
  • Business information you share during consultations or when using our analysis tools
  • Payment information when you subscribe to our services (processed securely through third-party providers)
  • Feedback, questions, or concerns you send through our contact forms or support channels

Information We Collect Automatically

  • Technical data like your IP address, browser type, and device information
  • Usage patterns showing which features you access and how long you spend on different sections
  • Cookies and similar tracking technologies to improve site functionality
  • Log files capturing system activity and potential security issues

How We Use Your Information

We use collected data to provide our services, improve your experience, and maintain platform security. Here's what that looks like in practice:

Purpose Details
Service Delivery Creating your account, processing requests, delivering business analysis tools and reports
Communication Sending updates about your account, responding to inquiries, sharing relevant service information
Platform Improvement Analyzing usage patterns to enhance features, fix bugs, and develop new capabilities
Security Detecting fraud, preventing unauthorized access, protecting against security threats
Legal Compliance Meeting regulatory requirements under South Korean law and international standards

Marketing Communications

We may send you information about new features or services, but you can opt out anytime through the unsubscribe link in our emails or by contacting us directly. We won't share your contact information with third-party marketers.

Data Sharing and Disclosure

We don't sell your personal information. Period. But we do share data with specific partners who help us run our services effectively.

Service Providers

We work with third-party companies that handle specific functions:

  • Cloud hosting providers who store our platform data securely
  • Payment processors who handle subscription transactions
  • Analytics tools that help us understand platform usage
  • Email services for sending notifications and updates

These partners can only access information necessary for their specific tasks and are bound by confidentiality agreements.

Legal Requirements

We may disclose information if required by law, court order, or government request. This includes situations where we believe disclosure is necessary to prevent harm, fraud, or security threats.

Business Transfers

If PulseFluxDrive is involved in a merger, acquisition, or asset sale, your information may be transferred. We'll notify you before this happens and explain any changes to privacy practices.

Your Rights and Control

You have significant control over your personal data. Here are the rights you can exercise:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Update or fix inaccurate information in your account
  • Deletion: Ask us to remove your personal data (subject to legal obligations)
    • We'll respond to deletion requests within 30 days
    • Some data may need to be retained for tax or legal purposes
    • Backup copies are deleted during regular maintenance cycles
  • Data Portability: Receive your data in a structured, machine-readable format
  • Objection: Opt out of certain data processing activities like marketing
  • Restriction: Limit how we process your information in specific circumstances

To exercise these rights, contact us at info@pulsefluxdrive.com. We verify your identity before processing requests to protect your security.

Data Security Measures

Protecting your information is a priority. We implement multiple layers of security to prevent unauthorized access, disclosure, or loss.

Technical Safeguards

  • Encryption for data in transit using TLS protocols
  • Encrypted storage for sensitive information at rest
  • Regular security audits and vulnerability assessments
  • Firewalls and intrusion detection systems monitoring network traffic
  • Secure authentication methods including multi-factor options

Organizational Measures

  • Limited employee access to personal data on a need-to-know basis
  • Regular staff training on data protection and privacy practices
  • Confidentiality agreements with all team members and contractors
  • Incident response procedures for potential data breaches

Data Breach Notification

If a security breach affects your personal information, we'll notify you within 72 hours of discovering the incident. You'll receive details about what happened, what data was affected, and steps we're taking to address the situation.

Data Retention

We keep your information only as long as necessary for the purposes outlined in this policy. Retention periods vary based on data type and legal requirements.

Data Type Retention Period
Account Information Duration of active account plus 3 years after closure
Transaction Records 5 years for tax and accounting compliance
Usage Analytics 18 months in identifiable form, then anonymized
Marketing Data Until you opt out or 2 years of inactivity
Support Communications 3 years after issue resolution

When data reaches the end of its retention period, we securely delete or anonymize it. Some information may be retained longer if required by law or to resolve disputes.

International Data Transfers

Our primary operations are based in South Korea, but we use service providers located in other countries. When your data crosses borders, we ensure appropriate protections are in place.

We rely on standard contractual clauses approved by relevant authorities and conduct due diligence on international partners. If you're accessing our services from outside South Korea, you acknowledge that your information may be processed in South Korea under local data protection laws.

Cookies and Tracking Technologies

We use cookies and similar tools to make our platform work properly and understand how people use it. You have control over most of these technologies.

Types of Cookies We Use

  • Essential Cookies: Required for basic site functionality like login and security
  • Performance Cookies: Help us understand which features are popular and identify technical issues
  • Functional Cookies: Remember your preferences and personalize your experience
  • Analytics Cookies: Provide insights into how visitors navigate and interact with our platform

Most browsers let you control cookies through settings. Keep in mind that blocking certain cookies may affect site functionality. Check your browser's help section for instructions on managing cookie preferences.

Children's Privacy

Our services are designed for business professionals and are not intended for anyone under 18 years old. We don't knowingly collect information from children. If you believe we've accidentally gathered data from a minor, contact us immediately so we can delete it.

Changes to This Policy

We update this privacy policy occasionally to reflect new practices, technologies, or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our website.

Continued use of our services after changes take effect means you accept the updated policy. We encourage you to review this page periodically to stay informed about how we protect your information.

South Korea Privacy Laws

As a company operating in South Korea, we comply with the Personal Information Protection Act (PIPA) and other relevant regulations. This includes:

  • Obtaining proper consent before collecting personal information
  • Appointing a Chief Privacy Officer responsible for data protection
  • Providing clear notice about data collection and use
  • Implementing technical and organizational security measures
  • Respecting data subject rights under Korean law

If you have concerns about our privacy practices, you can file a complaint with the Personal Information Protection Commission or Korea Internet & Security Agency.

Contact Us About Privacy

Email us at info@pulsefluxdrive.com

Call us at +82 63 228 1222

Visit us at 459-12 Seryu 2(i)-dong, Gwonseon-gu, Suwon-si, Gyeonggi-do, South Korea

We aim to respond to all privacy inquiries within 10 business days. For urgent security concerns, please mark your message as high priority.

This privacy policy was last updated on February 18, 2025 and is effective immediately.